We Live and Breathe Custom Branded Products. It’s all we do, and we do it like no-one else.
Established in 2004, our world-leading expertise is trusted by some of the most recognisable active entertainment venues in the world.
We are committed to providing exceptional service and support to all our clients. Our experienced Account Managers are always on hand to help you navigate the process, from start to finish.
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Discover tailored solutions and expert guidance in a one-on-one session with our specialists.
When we were looking for a name for our company in 2004, we wanted to make sure it was relevant and served a purpose. The main principles of a samurai are righteousness, loyalty, honour, respect, honesty, courage, and consistency. We take these values and have implemented them into our business.
Due to our global presence and vast buying power, we are equipped to deliver custom-branded merchandise to businesses of all sizes, including start-ups, SMEs and larger-scale operations across multiple parks and venues worldwide.
We are a solid team of real people; each department team member is a specialist in their field, including sales, logistics, accounting, design, and marketing.
We take keeping you informed with regular progress updates during your journey with us very seriously, aiming to always provide transparent costs and deadlines and to never leave you unsure.
Gone are the days of dealing directly with factories, miscommunication, unkept promises on price and timescales, managing the taxes and tariffs on shipments, and paying extra for delivery to your venue. With our end-to-end custom-branded product solution, we handle all the above and more for you.
But we don’t just manage the product and process; we’re also able to provide solutions to help you overcome any challenges that come your way. Our team has extensive experience in advising you on best practices from their years in the industry, and we have partners in a range of areas to provide a full-service experience.
We believe in going above and beyond to meet our client’s needs. That is why we attend trade shows, are members of innovative, intelligent industry bodies, and are pleased to collaborate with clients from all around the world. It’s all about what we can do together.
Venues We Support
Trampoline Park
Inflatable Park
Soft Play
Aqua Park
Water Park
Karting
Ninja Course
FEC
Venues We Support
Trampoline Park
Inflatable Park
Soft Play
Aqua Park
Water Park
Karting
Ninja Course
FEC
Our Process
Below is the fundamental process for a custom product order. There are various nuances to this process depending on the product and where your venue is based in the world. A detailed explanation of your specific journey will be covered in the initial consultation with your Account Manager.
No one understands custom-branded products like Samurai!
We dominate the active entertainment industry – operating across six continents in over 62 countries and selling millions of bespoke branded products. You can see why!
With our vast industry knowledge, exceptional product solutions, and dedicated support throughout the process, we think you’ll enjoy having us as an extension of your business.
Why Choose Us
No one understands custom-branded products like Samurai!
We dominate the active entertainment industry – operating across six continents in over 62 countries and selling millions of bespoke branded products. You can see why!
With our vast industry knowledge, exceptional product solutions, and dedicated support throughout the process, we think you’ll enjoy having us as an extension of your business.
360 Degree Full-Service
We cut out the middleman and handle the whole journey for you.
From the initial consultation and design concepts to the manufacturing and delivery of your goods to your venue, we manage all stages of the custom-branded journey, making the whole process smooth and easy.
Our transparent style of communication and global locations means we can accommodate businesses of all sizes, worldwide. We give clear costs and delivery times and have contingencies to ensure reliability. You can trust us to never over-promise or leave you in radio silence and to always offer practical solutions.
Part of The Team
Our team is dedicated to working side-by-side with you, offering a collaborative and helpful approach to add value to your brand.
Your account manager will guide you through each step of the process. With their vast industry knowledge, they can help you make informed decisions that benefit your venue. Your account manager will regularly check in to ensure you have a sufficient supply of products. We also have bilingual team members who can speak Spanish, French, and Italian, all with an in-depth understanding of active entertainment venues.
Creativity and Innovation
We understand every venue is different, so we work closely with you to truly understand your business requirements and create a bespoke custom product solution that adds value to your brand.
With Samurai, your grip socks and other branded products are designed exclusively for you. Using your venue’s brand, logo and colours, we create exciting, eye-catching designs that your customers will love. Our products go through rigorous quality control checks to ensure we provide the best products at costs that we hope will exceed your expectations.
Market Intelligence
With over 20 years of experience in custom-branded products, our industry knowledge and customer relationships are second to none.
We understand the products and services required to support established parks and new operators, and being a global business means we understand your location-specific needs too.
360 Degree Full-Service
We cut out the middleman and handle the whole journey for you.
From the initial consultation and design concepts to the manufacturing and delivery of your goods to your venue, we manage all stages of the custom-branded journey, making the whole process smooth and easy.
Our transparent style of communication and global locations means we can accommodate businesses of all sizes, worldwide. We give clear costs and delivery times and have contingencies to ensure reliability. You can trust us to never over-promise or leave you in radio silence and to always offer practical solutions.
Part of The Team
Our team is dedicated to working side-by-side with you, offering a collaborative and helpful approach to add value to your brand.
Your account manager will guide you through each step of the process. With their vast industry knowledge, they can help you make informed decisions that benefit your venue. Your account manager will regularly check in to ensure you have a sufficient supply of products. We also have bilingual team members who can speak Spanish, French, and Italian, all with an in-depth understanding of active entertainment venues.
Creativity and Innovation
We understand every venue is different, so we work closely with you to truly understand your business requirements and create a bespoke custom product solution that adds value to your brand.
With Samurai, your grip socks and other branded products are designed exclusively for you. Using your venue’s brand, logo and colours, we create exciting, eye-catching designs that your customers will love. Our products go through rigorous quality control checks to ensure we provide the best products at costs that we hope will exceed your expectations.
Market Intelligence
With over 20 years of experience in custom-branded products, our industry knowledge and customer relationships are second to none.
We understand the products and services required to support established parks and new operators, and being a global business means we understand your location-specific needs too.
Latest Resources
Stay up-to-date with the latest trends and developments in the industry through our curated selection of blog posts and news articles.
The merchandise we received from Samurai is great, thank you!
We worked with Kiran our account manager and she helped us with designing, ordering and making sure the merchandise, silicone wristbands, towels, fridge magnets, keyrings, water bottles and sunglasses were delivered on time.
The wristbands are very popular with younger customers in particular.
Overall though, the merchandise is going down very well with our customers and we are happy with them too!
ClimbZone
USA
I reached out to Samurai and I was very impressed with the service I received, from the initial call, the design, receiving the different prototypes/samples, this helped us choose the right products for our venues.
The pricing is very competitive. Samurai went above and beyond to make sure that I was happy with the custom branded socks and ninja gloves we ordered.
My account manager Chloe communicated with me throughout the whole process.
Samurai is a one stop shop for all custom branded products at great prices!
SkyFly
Germany
We get our custom branded UV socks from Samurai, our account manager Kiran is always available when we need to re-order or have any questions.
We and our customer think the socks are great.
Jump House
Germany
Samurai is well known in the market for their great quality products.
We have been working with Samurai since 2016 for our custom branded ninja gloves.
Our customers and we love the ninja gloves, they are great quality and look really nice, a perfect fit for our Ninja attractions in our Parks. Customers can buy the ninja gloves to use at our venues or buy the JUMP House Ninja Gift Box, where the gloves and ticket vouchers are included. We are very happy with Samurai`s service and quality and will surely continue the great collaboration.
TeamSport Go Karting
UK
We’ve worked with Samurai for so long because the service is what we need it to be.
The delivery times are good, the quality is great and it’s an easy system for our crew to use to order merchandise.
We get great feedback frp,our customers on the trophies and the new medals have gone down really really well!”
Liquid Leisure Windsor
UK
The aqua socks have not only enhanced my customers’ enjoyment massively, they have proven to be a fantastic additional revenue stream.
Athlone Baysports Ltd
Ireland
We have found Samurai to be extremely efficient and easy to communicate with and we are very happy with the quality, design and fit of the socks.
Kiran our account manager has been our point of contact throughout the process and responded to any queries very quickly.
We are very impressed with Samurai and would have no hesitation recommending them to anybody.
Aqua Park Group Limited
UK
We chose to work with Samurai, as we found the price to be good and knowing that Samurai are experienced working with similar types of companies in our industry.
The service so far has been fantastic, and they have been very helpful in getting all of the information together in time for us to meet our deadline.
Aqua Parc
UK
Our profit from just socks has been ridiculous, we’ve made thousands. It’s basically free money. The customers love them!
GC Aqua Park
Australia
We’ve had positive feedback about Samurai’s products, the kids love the aqua socks as an extra aid to stay on the park, and an added layer of protection from our marine environment.
The bespoke, tailored service we offer is unique to the industry. We have an in-depth knowledge of the active entertainment market and continue to offer valued advice and support — whether you are new to the market or have an established business.
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To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
