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Online Order Portals

At Samurai, we are dedicated to providing exceptional service for our active entertainment clients, which is why we offer online portals to streamline the order process.

For our group operators who manage numerous venues, we can create a unique Online Order Platform personalised with the operators’ branding assets. The portal will provide a simple path to view and call off a catalogue of products as and when it is needed.

Online Order Portals Samurai Products
Enquire About A Portal
Online Order Portals Samurai Products

Benefits for Our Clients

Our Online Order Portals are designed with you in mind. They help optimise your order process and facilitate getting products to multiple locations as efficiently as possible.

  • Marketing and announcements. Your portal has some key banner sections that can be used as marketing and communication points, promoting offers, new launches or general messages to your network of users.
  • No barriers. The online portal is available to place your order on and call off your custom-branded products 24 hours a day, 7 days a week.
  • Convenience. You can access the portal on any of your devices, wherever you are.
  • Reporting. Detailed purchase data is available from the portal, allowing you to better understand your active entertainment brand’s buying habits at each location.
  • Portal access. The portal facilitates multiple user accounts, ensuring that each member of your purchasing team can have their own dedicated account to place orders for their respective venues. Each user will have their own username and password. Administration access can be given to top-tier owner/management levels to allow them to see what orders have been placed on the portal and view stock levels.
  • Streamlined process. A portal is a quick and simple way for you to call off your products without getting in touch with us every time.
  • Grow your portfolio. Any product we produce for you can be added to your product catalogue and made available on your portal.
  • Cuts out the middleman. Authorised users within the group can also contact us directly regarding support when using the portal, removing the need for you (the owner) to monitor every question raised, freeing up your time.
  • Reordering. Users can see their previous orders within a few clicks to help them make decisions on future orders. The store will also save previous details, such as delivery and billing addresses, to save time when re-visiting.
  • An extension of your business. Not only does the portal create a seamless journey for the user, but it can also visually follow your branding and look like an extension of your group’s online presence.

How It Works

Online Order Portals Samurai Products

At this stage, you will be a client of Samurai and we will have a supply agreement in place to support you with your custom-branded product requirements.
Your Account Manager will have an in-depth discussion with you to understand your requirements and expectations of the online portal, including branding, payment terms, warehousing locations, access requirements and delivery for your custom-branded products.

Online Order Portals Samurai Products
Online Order Portals Samurai Products
Online Order Portals Samurai Products

We will then build your store with you, working closely to ensure you are happy with the functionality and appearance. The store will be password protected, keeping your portal solely for your venues’ use.

We can then share the Online Order Portal website link with you to distribute to your authorised users so they can create individual accounts and interact with the portal as they would any online shop. Once an order is placed, the user will get an email confirmation. The goods are then picked from our warehouse the following day and dispatched via your chosen delivery method.

Control and Communication

Online Order Portals Samurai Products

We ensure you are always kept in the loop. You’ll have as much insight into the orders as you need, including monitoring stock levels, examining who has placed specific orders, and full reports showing any ordering habits/patterns that may influence future orders.

An online portal will not replace our personal service; it is simply an enhancement of our service. Your Account Manager will still always be on hand for any questions or queries you may have. They will also be the point of contact for troubleshooting all problems for store users, taking the pressure away from top-tier management.

Enquire About A Portal
Online Order Portals Samurai Products

Why Samurai?

No one understands custom-branded products like Samurai!

We dominate the active entertainment industry — operating across 6 continents in over 62 countries and selling millions of bespoke branded products. You can see why!

With our vast industry knowledge, exceptional product solutions, and dedicated support throughout the process, we think you’ll enjoy having us as an extension of your business.

Why Samurai?

No one understands custom-branded products like Samurai!

We dominate the active entertainment industry — operating across 6 continents in over 62 countries and selling millions of bespoke branded products. You can see why!

With our vast industry knowledge, exceptional product solutions, and dedicated support throughout the process, we think you’ll enjoy having us as an extension of your business.

Online Order Portals Samurai Products

360 Degree
Full-Service

We cut out the middleman and handle the whole journey for you.

From the initial consultation and design concepts to the manufacturing and delivery of your goods to your venue, we manage all stages of the custom-branded journey, making the whole process smooth and easy.

Our transparent style of communication and global locations means we can accommodate businesses of all sizes worldwide. We give clear costs and delivery times and have contingencies to ensure reliability. You can trust us to never over-promise or leave you in radio silence and to always offer practical solutions.

Online Order Portals Samurai Products

Part of
The Team

Our team is dedicated to working side-by-side with you, offering a collaborative and helpful approach to add value to your brand.

Your Account Manager will guide you through each step of the process. With their vast industry knowledge, they can help you make informed decisions that benefit your venue. Your Account Manager will regularly check in to ensure you have a sufficient supply of products. We also have bilingual team members who can speak Spanish, French, and Italian, all with an in-depth understanding of active entertainment venues.

Online Order Portals Samurai Products

Creativity and
Innovation

We understand every venue is different, so we work closely with you to truly understand your business requirements and create a bespoke custom product solution that adds value to your brand.

With Samurai, your Grip Socks and other branded products are designed exclusively for you. Using your venue’s brand, logo and colours, we create exciting, eye-catching designs that your customers will love. Our products go through rigorous quality control checks to ensure we provide the best products at costs that we hope will exceed your expectations.

Online Order Portals Samurai Products

Market
Intelligence

With over 20 years of experience in custom-branded products, our industry knowledge and customer relationships are second to none.

We understand the products and services required to support established parks and new operators, and being a global business means we understand your location-specific needs too.

Online Order Portals Samurai Products

360 Degree
Full-Service

We cut out the middleman and handle the whole journey for you.

From the initial consultation and design concepts to the manufacturing and delivery of your goods to your venue, we manage all stages of the custom-branded journey, making the whole process smooth and easy.

Our transparent style of communication and global locations means we can accommodate businesses of all sizes worldwide. We give clear costs and delivery times and have contingencies to ensure reliability. You can trust us to never over-promise or leave you in radio silence and to always offer practical solutions.

Online Order Portals Samurai Products

Part of
The Team

Our team is dedicated to working side-by-side with you, offering a collaborative and helpful approach to add value to your brand.

Your Account Manager will guide you through each step of the process. With their vast industry knowledge, they can help you make informed decisions that benefit your venue. Your Account Manager will regularly check in to ensure you have a sufficient supply of products. We also have bilingual team members who can speak Spanish, French, and Italian, all with an in-depth understanding of active entertainment venues.

Online Order Portals Samurai Products

Creativity and
Innovation

We understand every venue is different, so we work closely with you to truly understand your business requirements and create a bespoke custom product solution that adds value to your brand.

With Samurai, your Grip Socks and other branded products are designed exclusively for you. Using your venue’s brand, logo and colours, we create exciting, eye-catching designs that your customers will love. Our products go through rigorous quality control checks to ensure we provide the best products at costs that we hope will exceed your expectations.

Online Order Portals Samurai Products

Market
Intelligence

With over 20 years of experience in custom-branded products, our industry knowledge and customer relationships are second to none.

We understand the products and services required to support established parks and new operators, and being a global business means we understand your location-specific needs too.

WHY SAMURAI?

Not Sure What You Need? Book A Meeting With Us.

Book a time slot with our expert Account Managers to discuss how we can bring your vision to life.