FECs are dominating the active entertainment market. The concept of offering not one activity but a whole range of adrenaline-boosting activities under one roof is becoming increasingly popular with customers.
Discover tailored solutions and expert guidance in a one-on-one session with our specialists.
Below is the fundamental process for a custom product order. There are various nuances to this process depending on the product and where your venue is based in the world. A detailed explanation of your specific journey will be covered in the initial consultation with your Account Manager.
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Ireland
The merchandise we received from Samurai is great, thank you!
We worked with Kiran our account manager and she helped us with designing, ordering and making sure the merchandise, silicone wristbands, towels, fridge magnets, keyrings, water bottles and sunglasses were delivered on time.
The wristbands are very popular with younger customers in particular.
Overall though, the merchandise is going down very well with our customers and we are happy with them too!
USA
I reached out to Samurai and I was very impressed with the service I received, from the initial call, the design, receiving the different prototypes/samples, this helped us choose the right products for our venues.
The pricing is very competitive. Samurai went above and beyond to make sure that I was happy with the custom branded socks and ninja gloves we ordered.
My account manager Chloe communicated with me throughout the whole process.
Samurai is a one stop shop for all custom branded products at great prices!
Germany
We get our custom branded UV socks from Samurai, our account manager Kiran is always available when we need to re-order or have any questions.
We and our customer think the socks are great.
Germany
Samurai is well known in the market for their great quality products.
We have been working with Samurai since 2016 for our custom branded ninja gloves.
Our customers and we love the ninja gloves, they are great quality and look really nice, a perfect fit for our Ninja attractions in our Parks. Customers can buy the ninja gloves to use at our venues or buy the JUMP House Ninja Gift Box, where the gloves and ticket vouchers are included. We are very happy with Samurai`s service and quality and will surely continue the great collaboration.
UK
We’ve worked with Samurai for so long because the service is what we need it to be.
The delivery times are good, the quality is great and it’s an easy system for our crew to use to order merchandise.
We get great feedback frp,our customers on the trophies and the new medals have gone down really really well!”
UK
The aqua socks have not only enhanced my customers’ enjoyment massively, they have proven to be a fantastic additional revenue stream.
Ireland
We have found Samurai to be extremely efficient and easy to communicate with and we are very happy with the quality, design and fit of the socks.
Kiran our account manager has been our point of contact throughout the process and responded to any queries very quickly.
We are very impressed with Samurai and would have no hesitation recommending them to anybody.
UK
We chose to work with Samurai, as we found the price to be good and knowing that Samurai are experienced working with similar types of companies in our industry.
The service so far has been fantastic, and they have been very helpful in getting all of the information together in time for us to meet our deadline.
UK
Our profit from just socks has been ridiculous, we’ve made thousands. It’s basically free money. The customers love them!
Australia
We’ve had positive feedback about Samurai’s products, the kids love the aqua socks as an extra aid to stay on the park, and an added layer of protection from our marine environment.
Book a time slot with our expert Account Managers to discuss how we can bring your vision to life.
Discover tailored solutions and expert guidance in a one-on-one session with our specialists.
