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What Our Customers Say
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Jump House
Germany
Samurai is well known in the market for their great quality products.
We have been working with Samurai since 2016 for our custom branded ninja gloves.
Our customers and we love the ninja gloves, they are great quality and look really nice, a perfect fit for our Ninja attractions in our Parks. Customers can buy the ninja gloves to use at our venues or buy the JUMP House Ninja Gift Box, where the gloves and ticket vouchers are included. We are very happy with Samurai`s service and quality and will surely continue the great collaboration.
arl.park
Austria
When we founded the arl.park Sportscenter back in 2019 we were searching for a reliable and high-quality brand which could create merchandise with us in the easiest way possible and with the best quality.
We found that partner in Samurai. Great Hoodie with incredible print and long-lasting quality material. Great for every activity. Our customers and employees love them!
Ijump, Texarkana, TX
USA
For 2018 we made a move to use Samurai as our vendor for socks.
The pro sock design we use, is the best quality sock we have seen in the industry! We have saved money and the customer service that Samurai offer is 1st Class.
SkyFly
Germany
We get our custom branded UV socks from Samurai, our account manager Kiran is always available when we need to re-order or have any questions.
We and our customer think the socks are great.
F1K Indoor Karting Centres
UK
One of the most important factor in Samurai supplying us with products is the quality, Samurai provide the best socks we have seen in the market at the lowest cost we have been quoted.
They are extremely professional and have high service levels.
It has been a pleasure working with them.
Altitude Trampoline Park – Louisiana
USA
We have been working with Samurai for the last 4 years and our experience could not be any better!
Their customer service and ability to go above and beyond to ensure our satisfaction is unmatched by any vendor we’ve used in the past.
Let’s Jump
France
We got in contact with Samurai to meet our needs, which differ in each park. Samurai was able to respond to all of our size requests and was able to meet all the deadlines set upstream.
Professionalism and their ability to organise multi-site deliveries are among the strengths of Samurai.
The quality of the product is impeccable; I recommend.
Paphos Aphrodite Water Park
Cyprus
My experience working with my account manager Sarah has been amazing, she was very good at getting back to me with any queries I have and also made sure my custom branded socks were delivered on time.
The customers love the socks and it’s been a great additional revenue stream for our water park. I would highly recommend Samurai for great quality products and service.
Altitude Trampoline Parks
USA
Samurai is a true diamond in the rough
Amazinga
Croatia
We like the custom branded socks Samurai supply, as it has our branding and logo on it.
Its great exposure for us as we don’t do much promotion, we have seen our socks been used at other parks such as in Slovenia and this is great for our brand visibility.
Our visitors always prefer to have the custom branded socks as they are designed so well rather than the generic (non-branded) ones!
Ground Control
USA
When we run out of our custom branded socks, we order the generic (unbranded) socks from Samurai, they are a great in-fill solution, so easy to order online and they are delivered in a matter of a few days!
ClimbZone
USA
I reached out to Samurai and I was very impressed with the service I received, from the initial call, the design, receiving the different prototypes/samples, this helped us choose the right products for our venues.
The pricing is very competitive. Samurai went above and beyond to make sure that I was happy with the custom branded socks and ninja gloves we ordered.
My account manager Chloe communicated with me throughout the whole process.
Samurai is a one stop shop for all custom branded products at great prices!
Flip Out
UK
We have been dealing with Samurai since 2015 and I must say that we have been consistently impressed with their service, professionalism and attention to detail.
I would certainly recommend Samurai to anyone and we look forward to a long and fruitful relationship!
Thumbs up from the Flip Out team!
Sky High Sports
USA
Samurai’s procurement platform allows my stores to operate effectively and independently, ensuring that our varied locations receive their products on time.
Excellent quality and service is offered from Samurai consistently.
SkyFly
Germany
We get our custom branded UV socks from Samurai, and our account manager Kiran is always available when we need to re-order or have any questions.
We and our customers think the socks are great.
Oxygen Free Jumping
UK
At Samurai, Anthony looked afters the whole process from producing, ordering and supplying bulk goods from start to finish for my park since 2015.
He is exceptionally talented, fast, reliable and delivers high quality products.
I have been impressed by Samurai’s patience, persistence and ability to understand the needs of my business and consistently deliver within an agreed time frame. I would not hesitate to recommend Samurai.
UK
The team have been extremely supportive and with the experience they clearly have in this industry I would not consider using any other supplier.
When we first opened our business our account manager helped us to get the right quantities of sizes and volumes of socks that would be needed for our park and so we relied completely on the guidance of Samurai.
We are now expanding, and look forward to exploring a much wider range of products available to us through Samurai which will include our staff uniform and party package products.
Jump Street Management
UK
Very professional service accompanied by competitive prices and excellent customer service.
Atmosphere Trampoline Park
UK
Samurai have been our sock supplier since we opened in 2018. They used our branding to create some really vibrant designs that look great in our park. We can always rely on Samurai’s generic socks for an interim solution for stock sock filler if we ever run short of any sizes of our custom branded socks.
TeamSport Go Karting
UK
We’ve worked with Samurai for so long because the service is what we need it to be.
The delivery times are good, the quality is great and it’s an easy system for our crew to use to order merchandise.
We get great feedback frp,our customers on the trophies and the new medals have gone down really really well!”
Boost Trampoline Park, Covington
USA
We are a new park which opened in 2020 just when Covid hit, putting a stop to everything!
Samurai was there to help us though in this tough time. Together we made a plan to use their generic socks which I ordered in smaller quantities as and when I needed them, meaning I have control on my cash flow.
They are great quality and exactly what I need to keep my park open.
Ground Control
USA
I opened my first park in 2019 and have since been getting my custom branded socks with Samurai.
I, my team and our customers love the UV/Glow socks, they are great quality and last longer, we allow our customers to bring back the socks to wear, due to their great quality and durability.
Samurai are easy to deal with, my account manager Anthony is great at getting back to me, staying in touch and reminding me of when I should put in my next order.
His fast, effective communication and make it happen attitude means I don’t have to worry about the order once it’s been approved. We have never had any issues with shipments or timelines of goods arriving to our trampoline park.
Bounce! Trampoline Sports, New York, NY
USA
Moving our multi park sock business to a new supplier, Samurai, was a huge decision for us and it turned out to be a great one.
Samurai have proved to provide a 1st class product at a really strong price point. They have done everything they promised and more.
AMP'D! Adventure Park, Amarillo
USA
Amazing customer service and great prices on products.
I would recommend Samurai to anyone.
Liquid Leisure Windsor
UK
The aqua socks have not only enhanced my customers’ enjoyment massively, they have proven to be a fantastic additional revenue stream.
Inflatespace
UK
Samurai have been providing our business with Trampoline Socks for 3 years now, with excellent reliability and great quality.
The Inflatable Sock was a natural progression that was hassle free. Samurai was able to design and manufacture the Inflatable Socks I needed, and this is now a product I order regularly.
Hyperspace Trampoline Parks
Italy
We currently get custom branded socks for our trampoline park from Samurai, the quality is good.
We are interested in getting more products with Samurai and I have been working closely with my account manager Kiran to learn more about the t-shirts, bracelets and some gadgets.
Airtime
UK
Samurai are great to deal with, they provide a reliable and personable service and best of all their generic (non-branded) socks are really good quality and have been a huge benefit to my revenue stream.
I would highly recommend!
UK
Jump Giants have used Samurai to supply our custom Party Bags for the last 4 years.
The packs are excellent quality and have a great variety of items within.
AirCity360 - Colorado
USA
We can vouch for our account manager Sarah at Samurai! I am a smaller FEC, but Sarah the head of global accounts and her team made sure i received the best customer service experience from the top down and the socks we received were great quality.
Airtrix Klatre & Trampolinpark
Denmark
Samurai have been our sock supplier since we opened in 2018. They used our branding to create some really vibrant designs that look great in our park.
We can always rely on Samurai Generic (non-branded) socks for an interim solution for stock socks if we have a shortfall of any sizes of our custom branded sock.
Jump Giants
UK
One of the most important factors is Samurai supplying us with products was quality. Samurai provide the best socks we have seen in the market at the lowest cost we have been quoted. They are extremely professional and have a high service level. It is a pleasure working with them.
Go Play, Rhode Islands
USA
Our initial contact was pleasant, our account manager at Samurai, Chloe is helpful and courteous.
Chloe is good with answering questions that we had and following up, as well as providing updates on the design process, production and when we will receive our products.
We have ordered our first custom branded sock order and look forward to receiving them this month! The generic (non-branded) socks worked out well for us and delivery time was decent.
FlipaJump
Spain
Samurai is a very good provider of (non-slip) grip socks, as a customer I can affirm that they have the highest quality products, their customer service is really good as they provide you with accurate information of stock, time to deliver, specifications of the goods and anything else that is important.
They have different payment method options available and have a shopping page to purchase the goods easily thereby you’ll not waste your time.
Samurai can also provide custom branded socks as well!
Jump In Camberley Trampoline Park (Formerly Gravity Force)
UK
Samurai have made us a considerable saving on our trampoline socks. In addition, their exceptional service and UK based warehousing facility has made them a key business partner for us. We will continue to use Samurai for a wide range of custom branded products going forward.
Athlone Baysports Ltd
Ireland
The merchandise we received from Samurai is great, thank you!
We worked with Kiran our account manager and she helped us with designing, ordering and making sure the merchandise, silicone wristbands, towels, fridge magnets, keyrings, water bottles and sunglasses were delivered on time.
The wristbands are very popular with younger customers in particular.
Overall though, the merchandise is going down very well with our customers and we are happy with them too!
Sky Park
Azerbaijan
We like the products we have received from Samurai.
The team at Samurai are very professional and friendly and the overall service is awesome!
Lincolnshire Aqua Park
UK
Since dealing with Samurai I can confirm that the quality of their socks and other merchandise products are of the most amazing high standard!
The high class customer service levels from Sarah, Anthony and the team at Samurai in general has been exemplary!
Nothing is too much trouble, and they will always find a solution to each and every workplace situation we have from staff uniforms to general merchandise requirements.
Aqua Park Group Limited
UK
We chose to work with Samurai, as we found the price to be good and knowing that Samurai are experienced working with similar types of companies in our industry.
The service so far has been fantastic, and they have been very helpful in getting all of the information together in time for us to meet our deadline.
GC Aqua Park
Australia
We’ve had positive feedback about Samurai’s products, the kids love the aqua socks as an extra aid to stay on the park, and an added layer of protection from our marine environment.
Jumpin Fun
Denmark
We were really satisfied with the service, the choice and the explanation of the product and the size charts.
For all questions we asked we received good and elaborated answers from our dedicated account manager. It was a nice and easy process to order.
Aqua Parc
UK
Our profit from just socks has been ridiculous, we’ve made thousands. It’s basically free money. The customers love them!
Altitude Park, Tampa, FL
USA
I have been working with Samurai ever since I opened my first Altitude venue, we initially started ordering the socks as and when we needed them, this quickly transitioned into bulk orders and for our peace of mind it’s great to know they are kept in their USA Atlanta Warehouse.
Samurai worked with our needs and adapted quickly.
The best thing about working with Samurai for me and my park owners is the excellent client service we get from our account manager, Sarah. Sarah is patient and will do some hand holding though the process if needed, and I needed it.
Sarah always gets back to our calls/emails with a quick response, it doesn’t matter what time of day and is very supportive with our needs. We never have to worry about running low on stock, Sarah puts the clients’ needs first.
The socks are a fundamental part of the health and safety for our visitors. Samurai socks help us keep our parks safe, as well as an additional revenue stream.
Samurai understands what we need and always have a product solution for us. Samurai is the best in the industry for great communication, transparency, product price, quality, and speed!
Altitude Park, Tampa, FL
USA
Samurai is the best in the industry for great communication, transparency, product, price, quality, and speed!
High Altitude
UK
Our previous supplier just couldn’t match the sock quality, we are now much happier to work with Samurai, and the deadlines are always met!
Success Holiday Parcs
Netherlands
I found Samurai via Google search, once on the website, I filled in a simple online form for quote, my account manager Chloe replied to me immediately!
We discussed the sock, what I wanted and Chloe asked me for my list of wishes and branding including our logo. Within a few days I had the design presented to me and my sock sample delivered in just a few weeks!
I was so happy with the design and the quality, especially the gel used on the sole. Our custom branded socks were delivered on time, we love them, and we’ve had great feedback from our customers too!
Samurai has provided us with great customer service and a very nice looking custom branded sock with a great design!
Jump Virtual Arena Orléans
France
Samurai was able to break records with their 48-hour delivery service on the generic (unbranded) socks that we ordered. The socks saved us as we ran out of our own custom branded socks. The quality is good, and you can choose from small to large sizes.
Dorset Adventure Park
UK
We decided to offer our customers the custom branded aqua sock because we felt there was a significant market for it.
From the initial point of contact we found Samurai to be extremely efficient and easy to communicate with.
Mathew our account manager has been our point of contact throughout the process and responded to any queries very quickly.
From a quality point of view, we have received our delivery of socks and are very happy with the quality, design and fit of the product.
Based on our experience so far, we are very impressed with Samurai and would have no hesitation recommending them to anyone.
Air Vault Trampoline Park
UK
Samurai have been our sock supplier since we opened in 2015. They used our branding to create some really vibrant designs that looked great in our park.
On the occasions that we have miscalculated demand and been left short they have always been able to help us with a fast supply and a quick delivery.
Fusion Trampoline Park
UK
We ordered 100,000 socks that were delivered to our site, exactly what we ordered and on time.
The service was incredible from the outset. The entire process was stress free and our account manager Sarah went above and beyond what we expected, making it an absolute breeze.
We look forward to re-ordering soon with Samurai!